I had been strung along by a Private Professional Public Adjuster. I was misled and misinformed. Ready to give up, I received a business flyer from Rina Feld's office. Very professional, accommodating, Ms. Feld explained the process to me and her knowledge empathy and sincerity, instilled in me the confidence, that she would resolve this in a favorable manor. Her moral compass is unquestioned, she seeks fairness not greed. My humble appreciation is not enough for Rina and her responsive staff for all their assistance.